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Freshworks Inc provides software as a service platform that enables small and medium-sized businesses to support customers through e-mail, phone, website, and social networks. It offers solutions that serve the needs of users in the CS and ITSM categories and has also expanded its offering with Sales and Marketing automation products. These product offerings enable organizations to acquire, engage, and serve their customers and employees. The group derives revenue from North America, Europe, the Middle East and Africa, Asia Pacific, and Other regions. It derives maximum revenue from North America.
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GlobeNewswire Inc.
Freshworks to Extend Freshservice into AI and Software Spend Governance with Agreement to Acquire ToriiFreshworks has signed a definitive agreement to acquire Torii, a SaaS and AI spend management platform. The acquisition aims to extend Freshservice's capabilities to provide IT teams with unified visibility into software applications, licenses, identities, and AI consumption costs. The deal is expected to close in Q4 2026.
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